GDPR Compliant

Privacy Policy

At CAMIO, we respect your privacy. This policy explains how we use cookies and similar technologies across our services.

01

What is a cookie?

A cookie is a small text file placed on your device (computer, smartphone, tablet) when you visit our website or use the CAMIO application. Cookies allow the site to remember your actions and preferences (such as language, font size, and other display preferences) over a period of time, so you don't have to re-enter them each time you visit.

Cookies may be placed by CAMIO directly (first-party cookies) or by third-party services integrated into our platform (third-party cookies).


02

Types of cookies we use

CAMIO uses different categories of cookies, each serving a specific purpose:

Required

Essential Cookies

Essential for the operation of our website and application. They allow you to navigate, sign in to your account, and use core features such as creating orders and real-time shipment tracking.

Optional

Analytics Cookies

Help us understand how visitors interact with our site by collecting anonymous browsing data. This information allows us to improve CAMIO's performance and identify the most visited pages.

Optional

Functional Cookies

These cookies remember your preferences (language, region, display settings) to personalise your experience on CAMIO and enable enhanced features such as remembering recent searches.

Optional

Marketing Cookies

Used to track visitors across websites to display relevant advertisements. These cookies allow us to measure the effectiveness of our advertising campaigns.


03

Detailed cookie list

Here is an overview of the main cookies used on the CAMIO platform:

NamePurposeDuration
camio_langCAMIO — saves your preferred language setting1 year
cookie_consentCAMIO — records your cookie consent preferences1 year
ai_userApplication Insights — unique user identification for performance tracking1 year
ai_sessionApplication Insights — session-based performance and usage trackingSession
_clckMicrosoft Clarity — user identification and consistency1 year
_clskMicrosoft Clarity — grouping user actions into a sessionSession
_fbpFacebook Pixel — advertising conversion tracking90 days
_ttpTikTok Pixel — advertising conversion tracking1 year

This list may change as our services are updated. We encourage you to check this page regularly to stay informed about cookies active on CAMIO.



05

Managing your cookies

In addition to the consent banner, you can manage cookies directly from your browser settings:

Please note: Please note: Disabling certain cookies may affect the proper functioning of our site and limit access to some CAMIO features, such as real-time shipment tracking.


06

Third-party cookies

Some of our trusted partners place cookies on our site to provide specific services:

Google Analytics

Microsoft Clarity & Application Insights — for performance analysis and browsing behavior.

Google Privacy Policy

Facebook (Meta)

Facebook (Meta) & TikTok — for advertising conversion tracking.

Meta Privacy Policy

CAMIO is not responsible for data processing carried out by these third parties. We encourage you to review their privacy policies.


07

Retention period

  • Session cookies — automatically deleted when you close your browser.
  • Persistent cookies — stored on your device for a set duration (as indicated in the table above) or until manually deleted.
  • The consent cookie is kept for a maximum of 12 months, after which your consent will be requested again.

08

Your rights

Under the General Data Protection Regulation (GDPR) and applicable laws, you have the following rights regarding your personal data collected via cookies:

Right of access — obtain confirmation that data concerning you is being processed and request a copy.

Right to rectification — have inaccurate or incomplete data corrected.

Right to erasure — request deletion of your data in cases provided by law.

Right to object — object at any time to the processing of your data for marketing purposes.

Right to withdraw consent — withdraw your consent to non-essential cookies at any time, without affecting the lawfulness of processing carried out before the withdrawal.

To exercise these rights, contact us at: admin@camio.app


09

Changes to this policy

CAMIO reserves the right to modify this cookie policy at any time to reflect changes in our services or regulatory requirements. Any changes will be posted on this page with an updated revision date.

In the event of a significant change, we will notify you via a notice on our site or by email.


10

Contact us

For any questions regarding this cookie policy or the use of your data, you can contact us:

Website

camio.app

CAMIO LLC

Last updated: February 2026